Our service in four steps

Our service process is quite simple and easy. Your service case is processed by us swiftly and competently in just four steps. Save yourself lengthy procedures and complicated dispatch scenarios.

1. Acquire order

Acquire repair order online, print order and pack it with your device and all required documents.

2. Device shipping

Send us your device together with all necessary accessories and documents, or have it collected by us.

3. Repair / replacement

After receipt we will check your device and forward it to one of our service partners for processing.

4. Return shipment

After successfull repair / replacment we will send your device back to the provided delivery address as soon as possible.